Anthony at West Herr was amazing to work with. He was friendly, caring and committed to getting me into the vehicle my family needed at the price we could afford. The whole team at West Herr Honda made the entire buying process simple , even turning in my existing lease with another brand. Thank you Anthony and the team entire West Herr team!

Refused my CNB cashier check for full purchase amount and treated me like I was a fraudster. They would rather I leave without the car than accept the perfectly good cashier check.issued from Canandaigua National Bank. Turned out to be a blessing in disguise because I found a better deal on a Subaru at another dealer who happily accepted my payment.

Dennis Flur was a pleasure to work with, he was professional, kept me updated, and made the process of buy my new vehicle simple. Thank you Dennis for your assistance, it was much appreciated. I would also like to thank Cody Castle as well for helping with the financial portion of purchasing my new vehicle. Thank you. I would definitely recommend if you are looking for a new or used vehicle stop in at West Herr Honda of Canandaigua and talk with their team.

John Ellersick a 10 out of salesman. West Herr staff is fabulous and do not pressure you. My experience with them was amazing and worth my recommendation!

People were very friendly and accommodating. No high pressure sales, clean deal and great product. The whole process was seamless.

My reservation made online did not happen. Alina was kind to sqeeze me in without reservation. Service was completed in a timely way as usual. West Herr is exceptional.

I had the best experience with Bryce. He truly is amazing. His service was unbelievable. He was courteous, polite, and an absolute delight to deal with.

Anthony was so very helpful. He kept on, to find me the best deal he could for our situation. He didn't give up even when I started to. He has a great personality and wonderful customer service qualities. Everyone at West Herr Honda of Canandaigua was great. It was a great experience and we got the car we wanted at a payment we wanted.

Brought my Ridgeline for oil change, tire rotation and help with frozen windshield washer fluid. They kept overnight in heated space and drained to install new windshield washer solvent. Great Job !

Zach and everyone were fantastic they got me the car I wanted with no hasdles

My first visit to the service department was pleasant and left knowing I could contact them and have good results. The gentleman that took care of me is Jeff. I did not get his last name. He was courteous and helpful. Thank you for that.

Zach Ward worked with us through the complete process of reviewing and evaluating three vehicles. He was open , professional and detail oriented throughout the process. Communication to and from Zach was easy very helpful. Completing the purchase was pleasant thanks to Zach.

West Herr Honda is excellent with customer care. I have had routine work as well as some repairs with exhaust systems as well as brake work. All has been completed on time as promised. The staff is always courteous even when they are very busy.

The Service Advisors Jeremy and Bryce were exceptional in interpreting a very significant problem I was encountering while driving on long trips. From preliminary assessments to excellent work by the Service Technicians and clear concise communications, I look forward to a long relationship with West Herr Hondsa

This is a great dealership. They are very flexible with scheduling and the staff provides excellent customer service.