Refused my CNB cashier check for full purchase amount and treated me like I was a fraudster. They would rather I leave without the car than accept the perfectly good cashier check.issued from Canandaigua National Bank. Turned out to be a blessing in disguise because I found a better deal on a Subaru at another dealer who happily accepted my payment.

Dennis Flur was a pleasure to work with, he was professional, kept me updated, and made the process of buy my new vehicle simple. Thank you Dennis for your assistance, it was much appreciated. I would also like to thank Cody Castle as well for helping with the financial portion of purchasing my new vehicle. Thank you. I would definitely recommend if you are looking for a new or used vehicle stop in at West Herr Honda of Canandaigua and talk with their team.

John Ellersick a 10 out of salesman. West Herr staff is fabulous and do not pressure you. My experience with them was amazing and worth my recommendation!

People were very friendly and accommodating. No high pressure sales, clean deal and great product. The whole process was seamless.

My reservation made online did not happen. Alina was kind to sqeeze me in without reservation. Service was completed in a timely way as usual. West Herr is exceptional.

I had the best experience with Bryce. He truly is amazing. His service was unbelievable. He was courteous, polite, and an absolute delight to deal with.

Anthony was so very helpful. He kept on, to find me the best deal he could for our situation. He didn't give up even when I started to. He has a great personality and wonderful customer service qualities. Everyone at West Herr Honda of Canandaigua was great. It was a great experience and we got the car we wanted at a payment we wanted.

Brought my Ridgeline for oil change, tire rotation and help with frozen windshield washer fluid. They kept overnight in heated space and drained to install new windshield washer solvent. Great Job !

Zach and everyone were fantastic they got me the car I wanted with no hasdles

My first visit to the service department was pleasant and left knowing I could contact them and have good results. The gentleman that took care of me is Jeff. I did not get his last name. He was courteous and helpful. Thank you for that.

Zach Ward worked with us through the complete process of reviewing and evaluating three vehicles. He was open , professional and detail oriented throughout the process. Communication to and from Zach was easy very helpful. Completing the purchase was pleasant thanks to Zach.

West Herr Honda is excellent with customer care. I have had routine work as well as some repairs with exhaust systems as well as brake work. All has been completed on time as promised. The staff is always courteous even when they are very busy.

The Service Advisors Jeremy and Bryce were exceptional in interpreting a very significant problem I was encountering while driving on long trips. From preliminary assessments to excellent work by the Service Technicians and clear concise communications, I look forward to a long relationship with West Herr Hondsa

This is a great dealership. They are very flexible with scheduling and the staff provides excellent customer service.

West Herr Honda of Canandaigua has exceded my expectations on all accounts...from purchasing to financing and now the service department. 5 stars all the way around!

Visit was short Greeting was great Environment was comfortable understanding of situation was put in place

I bought a 2025 Honda CRV hybrid from West Herr Honda last week. Alan Powell greeted me with the vehicle we had discussed ready for a test drive. He was very knowledgeable about the vehicle and was able to discuss it in depth. I was trading in my 2009 Chevy Malibu. He gave me an estimated trade in value and final quote. I wanted to get another quote at another dealership. He did not pressure me to make the deal with him. I came back not only for the lower price but also because I appreciated the honest, straight forward approach. I was able to complete the paperwork in under 30 min. The final price was even lower than the estimate! The entire team showed they valued my time. They went over the whole vehicle in detail. I highly recommend West Herr Honda for their inventory, knowledge, no xx sales quotes and efficient sales approach.

Had an outstanding experience purchasing my 2024 Honda Civic Hatchback Sport Touring on 8-14-24. Zachary Taylor went above and beyond to locate and obtain the specific vehicle I wanted. This was done exceptionally fast. Everything was straightforward and honest in regards to information shared about the vehicle and pricing. Entire sale went smoothly and super conveniently for me. This car buying experience could not have gone any better. I highly recommend West Herr Honda and Zachary Taylor. I purchased 2017 Honda Civic from this location in 2017 and was able to trade it in now at a fair price. My wife has purchased 3 Honda Civics from this location over the past 20 years. We both plan on continuing to do so.

Great experience finding the right car. Took several hours to test drive, discuss features, and finally hone in on the right choice. Have to say this was the least painful experience buying a car to date. Really appreciate the non pushy approach and attitude

Exceptional service all around. Ryan was very knowledgeable and helpful. Very very happy with him.

I thoroughly enjoyed my experience with West Herr Honda. We were able to get the deal done satisfactory to all. They were able to help me to get my credit back on track. It all made sense to me to get me in a nice car then eventually get a better deal down the road when I’m in a better situation.

My first service experience with Honda went well. Bryce was organized and efficient. And had a cheerful attitude! A good group of people, recommend.

Amazing process, super relaxed and zero pressure car buying. How car buying should be with a personal touch.

A plus service and always friendly staff. Been buying cars here since 2000. Highly recommend this dealership.

My name is Roger Alloco. I recently purchased a Ridgeline. I dealt with Jason Miller and Paulie the dealerships manageger. Both are topnotch. Awesome to do business with. I love my truck and the total 1st time new vehicle buying experience couldn't have been any better. It's my pleasure to do business with Paulie and Jason at West Herr Honda of Canadagua . I highly recommend them and I will not go anywhere else from now on. They are respectful, honorable and honest. Pretty rare qualities to find in people or dealerships these days. Also the quality of my Ridgeline is second to none. Thank you for your time and professional service. Greatly appreciated.